Privacy Policy
TiC Rate Gap Scanner ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you use our website and services.
1. Information We Collect
When you submit the waitlist form on our site, we collect the following information:
- Email address - to deliver your Price Gap Report and communicate about our service
- Zip code - to identify comparable employers and relevant rate data in your area
- Employee count range - to match you with appropriate benchmark data
- Current carrier (optional) - to provide more precise rate comparisons
- Submission timestamp and source - for internal record-keeping
We do not collect sensitive personal information such as Social Security numbers, financial account information, health records, or government-issued ID numbers.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To generate and deliver your free Price Gap Report
- To communicate updates about your report and our service
- To notify you when paid features become available (if you join our waitlist)
- To improve our service and report quality
- To comply with legal obligations
We will not use your email address for unrelated marketing purposes without your explicit consent.
3. Data Storage
Your information is stored in Cloudflare KV (Key-Value) storage, a globally distributed data store operated by Cloudflare, Inc. Data is stored in US-based data centers. Cloudflare's infrastructure is SOC 2 Type II certified and provides enterprise-grade security.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to any third parties.
We may share information only in these limited circumstances:
- Service providers: Infrastructure providers (Cloudflare) who process data on our behalf under strict data processing agreements
- Legal requirements: When required by law, court order, or government authority
- Business transfers: In the event of a merger or acquisition, with appropriate notice to you
5. Data Retention
We retain your information for as long as necessary to provide you with requested reports and service updates, typically no more than 36 months from the date of submission. You may request deletion of your data at any time (see Section 7).
6. Security
We implement industry-standard technical measures to protect your information, including:
- HTTPS encryption for all data in transit
- Cloudflare's enterprise security infrastructure for data at rest
- Access controls limiting who can view submitted data
No method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: Request a copy of the information we hold about you
- Right to deletion: Request that we delete your information
- Right to correction: Request correction of inaccurate information
- Right to opt-out: Unsubscribe from communications at any time
To exercise any of these rights, contact us at privacy@ticgap.com. We will respond within 30 days.
8. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of sale (we do not sell personal information)
- Right to equal service and price
To exercise CCPA rights, contact us at the email address below.
9. European Residents (GDPR)
If you are located in the European Economic Area, our legal basis for processing your information is your consent, given when you submit our form. You have the right to withdraw consent at any time by contacting us or clicking the unsubscribe link in any email we send. You also have the right to lodge a complaint with your local data protection authority.
10. Cookies
Our website does not use tracking cookies or third-party analytics cookies. We do not use advertising pixels or behavioral tracking technologies.
11. Children's Privacy
Our service is intended for business professionals and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. The effective date at the top of this page indicates when the policy was last updated.
13. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at:
TiC Rate Gap Scanner
privacy@ticgap.com